SEO Web Hosting Acceptable Use Policy

  • 1. Information gathered by cclassiphosting.com
  • If you are one of our valued customers, and willing to avail our services, it is mandatory that we acquire some essential information from you which includes:
    • a. Your Name
    • b. Company name
    • c. A valid address
    • d. Email address
    • e. Phone number
    • f. Domain name of the sites which are to be hosted by us


  • 2. How We Use this Information?
  • The information that we avail form you are kept confidential and protected by username and passwords. So, do not give away your username and password to others. We have implemented standard security system to ensure that the information are not lost, misused, disclosed, manipulated or accessed by unauthorized personnel.

    We reserve the right to use the personal information to contact the clients. cclassiphosting.com might use the information for research purpose to develop the standard of our services. But we would do so to an extent agreed by our clients and will not give out any such information that would enable one to identify and individual.

    As our client you can review your personal information, update it in case of any changes made and correct the information if there happens to be any mistake.



  • 3. Setting up your account
  • Once we have all the above mentioned information, we will set up your account on the completion of your payment. You have to provide us with an email address that would enable us to contact you in case of an emergency like fraud or abuse of any kind. Please note that, the email address must be a neutral one and not the one that you get with your hosting. Make sure that, you provide us with an email that is kept up to date all the time. We need you to provide us with valid and authentic contact address, failing which your account might be terminated.

    Once you start availing our services, you are eligible to contact us if there are any issues concerning our services. We may keep the information obtained by us through the communication with our clients for future use. Nevertheless, we maintain a highly secured privacy policy to keep the information confidential.



  • 4. Payment Information
  • By signing up with us, you agree to clear the payment for the services availed by you in advance of the time period when you use the service. It is to be agreed that, unless the cancellation process has been completed and confirmed by us, there will be recurring billing for those services.

    If you want to cancel our services, you have to do so by writing in the cancellation form provided. Once we receive the cancellation form filled by you, we would confirm all the necessary details and proceed with the process and confirm you when the process is completed. But incase, if you do not get any reply from us via email or some other medium, please contact us immediately.

    It is regarded as the duty of the client to keep a close eye on the payment information and pay the invoices in due date. cclassiphosting.com allows the clients a grace of 10 days from the due payment date. If the invoice is overdue for 10 days, the client would have to pay a $10 late fine along with the regular payment and/or the suspension of your account until you pay the amount in full.

    If the payment is made twice via two different PayPal accounts, we will add it as a credit to the account but not refund it. If you have any further inquiry to make on this amend, please contact sales@cclassiphosting.com

    cclassiphosting.com reserves the right to change the monthly payment amount and any other charges at anytime.



  • 5. Transfers
  • We have a transfer team who are going to try their best to transfer your site from other hosting to our one. But we provide this service only as a courtesy service and do not guarantee the availability of the service or successful transfer of your sites.



  • 6. Log Files/Cookies
  • We use Log Files to store client IP. ISP, browser type, platform type, referring/exit pages, date/time stamp, and number of clicks to administer the site, track user's movement and collect information for aggregate use. We do not keep any information that is individually identifiable.

    cclassiphosting.com supports persistent cookies to remember user's information like password, every time he/she visits the cclassiphosting.com site.



  • 7. Backups and Data Loss
  • We do not take any responsibility of the files or data that you keep under our hosting. You are to be responsible for this information. For security purpose, we suggest you to keep a back up for all these information.



  • 8. Resource Usage
  • As the user of our hosting services,
    • a. No client can use 25% or more of system resources for longer than 90 seconds. Performing activities such as CGI scripts, FTP, PHP, HTTP, etc can cause this problem.
    • b. Please do not run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
    • c. We restrict running any software that interfaces with an IRC (Internet Relay Chat) network.
    • d. Do not run any bit torrent application, tracker, or client. Please note that you may link to torrents off server, but may not host or store them.
    • e. Avoid participate in any file-sharing/peer-to-peer activities.
    • f. You are not allowed to run any gaming servers such as counter-strike, half-life, battlefield1942, etc.
    • g. You cannot run cron entries with intervals of less than 30 minutes
    • h. While using PHP, include functions rather than including the URL. Instead of including ("http://yourdomain.com/include.php") include ("include.php").
    • i. All remote includes must be cached for at least 10 minutes (600 seconds), to avoid hanging processes, excessive resource usage, and IP flooding.



  • 9. Bandwidth Usage
  • You will be provided with bandwidth allowance. The limit of allowance will depend on the hosting package you are buying. If you pass cross the limit, we reserve the right to suspend your account till the new allocation is in action or extra allowance is bought by the client. The client could also upgrade the package if he feels that he needs more bandwidth. Unused bandwidth of one month cannot be transferred to the next month.



  • 10. Money back Guarantee
  • cclassiphosting.com reserves the right to decide whether to allow a partial refund or none at all. But an unconditional 30 day money back guarantee prevails. If you feel that you are not satisfied, you can claim a 100% refund within the first 30 days from activation of your account. Please note that, this is only for monthly packages and does not apply to dedicated servers, administrative fees, install fees for custom software, or domain name purchases.



  • 11. Reseller: Client Responsibility
  • cclassiphosting.com does not provide support to the reseller’s clients as it is regarded as the responsibility of the reseller to attend to the client. We would only initiate any support process once we get approval from the reseller. Resellers are also responsible for storing or spreading any information by the reseller’s clients and any of their action and could be held liable by the law enforcers for such actions. You can only resell hosting if you have a dedicated server and cannot do it under a usual account.



  • 12. Dedicated Server
  • cclassiphosting.com reserves the right to reset the password on a dedicated server if the password on file is not current so that we may do security audits as required by our datacenter. It is the responsibility of the client to ensure that there is a valid email address and current root password on file for their dedicated server on file to prevent downtime from forced password resets. cclassiphosting.com reserves the right to audit servers as needed and to perform administrative actions at the request of our datacenter.



  • 13. Price Change
  • cclassiphosting.com reserves the right to change the prices listed on the site but will never change the price for a client who has already bought the package at a given price. We also reserve the right to increase the resource allocation to certain packages.



  • 14. Arbitration
  • By using any cclassiphosting.com services, you agree to binding arbitration. If any disputes or claims arise against cclassiphosting.com or its subsidiaries, such disputes will be handled by an arbitrator of cclassiphosting.com 's choice. All decisions rendered by that arbitrator will be binding and final. You are also responsible for any and all costs related to such arbitration.



  • 15. Acts we do not appreciate
    • a. Spamming – we discourage and restrict our users to send bulk email to random recipients. We also restrict the use of open SMTP. If we receive any complains as such we have the right to investigate and look for all the evidence that we can collect to ensure whether the recipient was in an “opt-in” email list.
    • b. Spamvertising – we restrict our clients to provide access to information regarded as SPAM. It would be regarded as SPAM if your site is linked directly or indirectly to a SPAM mail. Even if the SPAM was not sent by the client we can demand the removal of the content.
    • c. Intellectual Property Violations – as your hosting provider we strongly recommend you not to get involved in any act that would violate any sort of intellectual properties. Things like, piracy, copyright issues, misusing other’s trademarks, trade secrets, privacy and publicity can be regarded as the violation of codes by the cclassiphosting.com and would force us to withdraw all the facilities being enjoyed by you as the client of cclassiphosting.com.
    • d. Obscene Speech or Materials – as your hosting provider, we reserve the right to restrict you from promoting any obscene materials or any other contents including speeches. We are compelled by law to inform the law enforcers about any such occurrence.
    • e. Forging of Headers – it is forbidden to deform message headers, partially or completely to hide the originator of the message.
    • f. Illegal or Unauthorized Access to Other Computers or Networks – it is strongly restricted to access or try to access computers, networks or information belonging to other party without proper authorization. These acts are considered to be cyber crime and would result in the termination of account followed by legal actions.
    • g. Distribution of Internet Viruses, Worms, Trojan Horses, or Other Destructive Activities – Spreading information concerning the creation of Internet viruses, worms, Trojan horses, pinging, flooding, mail bombing, or denial of service attacks or sending these to other networks or users are reasons you might find your account deactivated for. Any sort of activity that hinders the smooth use if internet by other users would be a reason good enough to take serious actions.
    • h. Facilitating a Violation of this AUP Advertising, transmitting, or otherwise making available any software, program, product, or service that is designed to violate this AUP.
    • i. Export Control Violations – refrain from exporting encrypted softwares out of the local area as it will be regarded as an act against company policy.
    • j. Usenet Groups – we are entitled to the right to deny the acceptance of postings from newsgroups when we know for sure that the newsgroups are violating AUP.
    • k. Other Illegal Activities – other illegal activities such as advertising or marketing unacceptable contents, piracy, ponzi schemes, pyramid schemes, fraudulently charging credit cards are considered as account disabling factors.


  • 16. Privacy Policy Changes
  • The privacy policy under necessary circumstances, are subjected to change with or without any prior notice. Any changes made to the policies would be posted on the site. You are requested to have a clear idea of our policies and agree to those before availing our services. If you are not satisfied, do not sign up for our services. If you continue to use our services after any changes made to the policy, we would consider your approval and agreement on the changed policy. Please contact us in case of any questions.